This Privacy Statement explains data collection, processing, retention, sharing and disposal in strict compliance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations. SHAKEY’S PIZZA ASIA VENTURES INC. (SPAVI), its website SHAKEYSPIZZA.PH, its mobile application SHAKEY’S SUPERAPP, and the SUPERCARD+ website MYSUPERCARD.PH are committed to protecting your privacy. You can visit most pages on our sites without giving us any information about yourself. However, you will need to register if you want to place an order and/or register your Supercard+. We need your personal information to provide you our products and services. Please note, however, that SPAVI and its websites and mobile application are and shall not be responsible for the content and/or the privacy policies of websites to which they may link.
Collection of your Personal Information
We need information that personally identifies you and allows us to contact you. We ask for your House Number/Unit Number/Floor Number, Building Name/Village Name/Subdivision Name (if applicable), Street Name, Barangay, City/Municipality, and Province. You will provide us with your contact information such as email address, mobile phone or telephone number. Personal information collected by SHAKEYSPIZZA.PH is necessary to (1) build your account with SHAKEYSPIZZA.PH, (2) to process your orders, (3) to personalize the delivery of marketing contents to you as well as for sending out our eNews Letters, and (4) for us to reach you for all legal intents and purposes. All the information we collect from you will be primarily used to process your transaction, to provide you with our products and services, as well as for statistical and demographic reports, and for general marketing purposes; these statistics and aggregate reports will not contain any personally identifiable information.
To create a SHAKEYSPIZZA.PH account, you will need to provide the following: Full Name, Email Address, Contact Number(s), Delivery Information (Home or Office Address), System Information (Username & Password). To register and activate your SuperCard+ at MYSUPERCARD.PH, you will need to provide the following: First Name, Last Name, Birthday, Mobile Number, Email Address, 4-Digit Password, SuperCard Number and Card Security Code.
When you place an order through online platforms (web and mobile app), Global Integrated Contact Facility, Inc.’s call center agent shall have limited viewing only access of your select information solely for the purpose of processing your online order and forwarding the same to the nearest store that shall process and deliver your order to you. For reference, please read the Global Integrated Contact Facility, Inc. Privacy Statement in this link – http://gicf.ph/privacy-policy. Global Integrated Contact Facility, Inc.’s shall have viewing-only access of the following select and limited information: Full Name, Contact Number(s), Delivery Information (Home or Office Address), Order Information, Products Ordered, Preparation Time.
When you reach us through any of our Contact Us (We Care) forms, we will use your contact information such as your e-mail address to respond to your query or concern and as our reference to reach you for promotions and updates.
When you avail a Send-A-Shakey’s and/or Shakey’s Order and Share, in addition to your personal data we will also collect the same personal data of your chosen beneficiaries or recipients. You hereby warrant and represent that you have obtained the necessary approvals and authority to share the personal data of your chosen beneficiaries or recipients. Further, you shall defend, indemnify and hold free and harmless SPAVI, its directors, officers, agents and employees, from and against any and all claims, actions, suits, or other legal proceedings brought against SPAVI, its directors, officers, agents and employees arising out of the processing of your provided personal information of your chosen beneficiaries or recipients.
A cookie is a small amount of data that is sent to your browser from a webserver and stored on your gadget’s (computer or mobile) hard drive. SHAKEYSPIZZA.PH and MYSUPERCARD.PH use identifying cookies to provide easier site navigation and a personalized experience. The cookie placed on your computer is required; however, it only contains an encrypted "session id" to help us identify you when you return to SHAKEYSPIZZA.PH or MYSUPERCARD.PH. If you left on your last visit without logging off, you will be greeted as if you'd never left.
Use of your Personal Information
Your personal information is collected for the purposes of processing and documentation, statistics and marketing, and as reference in our future communications with you. Also, collecting this information serves as a way to limit abuse of the system, as it helps us detect duplicate or "shill" accounts. Your personal information is never displayed publicly. We require that you provide your account name or "handle" to be listed with your submissions.
We ask for your House Number/Unit Number/Floor Number, Building Name/Village Name/Subdivision Name (if applicable), Street Name, Barangay, City/Municipality, and Province. You will provide us with your contact information such as email address, mobile phone or telephone number. We require that you provide your real first and last names. Your account name or first name may be displayed throughout the back-end system alongside your transaction and in the User Directory and Who's On pages. Your last name is never displayed but is needed to help us understand and keep track of who is using our system. The physical infrastructure of our Information Technology system is generally stored and accessed at the Shakey’s Head Office at Wow Center in Parañaque City, except for the datacenter that is housed offshore as we utilize cloud-based storage.
SPAVI, its mobile app SHAKEY’S SUPERAPP, and its websites SHAKEYSPIZZA.PH and MYSUPERCARD.PH may disclose your personal information if required to do so by law or in good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on SPAVI, its mobile app SHAKEY’S SUPERAPP, and its websites SHAKEYSPIZZA.PH and MYSUPERCARD.PH; (b) protect and defend the rights or property of SPAVI, its mobile app SHAKEY’S SUPERAPP, and its websites SHAKEYSPIZZA.PH and MYSUPERCARD.PH, or (c) act in urgent circumstances to protect the personal safety of SPAVI, its mobile app SHAKEY’S SUPERAPP, and its websites SHAKEYSPIZZA.PH and MYSUPERCARD.PH or its designees, officers and employees, its guests, and the general public.
SPAVI shares your personal information with Excellent Peoples Multi-Purpose Cooperative (EPMPC), our third-party job contractor, for the delivery of your ordered products. EPMPC shall have viewing-only access of the following select and limited personal information: Full Name, Contact Number(s), Delivery Information (Home or Office Address), Order Information, Products Ordered, Preparation Time.
Control of your Personal Information
When you create an account, or otherwise give us personal information, SPAVI, its mobile app SHAKEY’S SUPERAPP, and its websites SHAKEYSPIZZA.PH and MYSUPERCARD.PH will not share that information with third parties without your permission, apart from the limited exceptions already listed herein. Registering also allows you to tell us how or whether you want us to communicate with you. We may send out periodic e-mails informing you of technical service or security improvements related to the websites or the mobile application.
Access to Your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. In SHAKEYSPIZZA.PH and MYSUPERCARD.PH you can view, edit, and delete personal information you have already given us and change the options affecting the use and display of your personal information.
Security of Your Personal Information
SPAVI, SHAKEYSPIZZA.PH, and MYSUPERCARD.PH are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.
When you provide us with personal information or place an order, it is done through a Secure Server. One of today's most advanced security systems – Secure Socket Layers (SSL) – encrypts all information you provide before sending it to our own server. Only when it reaches the SHAKEYSPIZZA.PH or MYSUPERCARD.PH servers that your information is decrypted. We utilize cloud-storage system whose datacenter is located abroad to process and store your data. Your data is retained and stored in such datacenters for a maximum period of ten years from your last transaction or visit, unless you communicate with us your desire to remove them.
If you have questions regarding this policy, you should contact SPAVI through our Data Protection Officer and Legal Counsel Atty. James Earl R. Chew at firstname.lastname@example.org or by phone at (02) 867-7637.
SPAVI and shakeyspizza.ph will occasionally update this privacy. When we do, we will also revise the "last updated" date of the Privacy Statement. For material changes to this statement, SPAVI and shakeyspizza.ph will notify you by placing prominent notice on the main page.