Our Purpose, Mission and Vision
Shakey's Corporate Philosophies
Shakey's has grown tremendously over the years. But the success of Shakey's
is not only because of relentless effort in achieving the
sales but also because of the company culture that every Shakey's indiviual lives by.
This culture - the Shakey's corporate philosophies, is a collection if the company's
purpose, vision, mission, values and principles that guide us on how we should perform
and conduct ourselves. It positions the company's identity
in the minds of those inside and outside of the comapny.
Our philosophy is what our employees believe in today, what was most important in the past and what will contunue to be important in the future.
(Our Reason for existence)
To provide good times and great memories.
(Our Desired Future State)
To be the leading and prefferred Family Casual Dining Restaurant, serving pizza as its core product.
(How We Fullfill Our Purpose)
We are a guest centric organization and our enduring success is the result of consistently delivering a unique and memorable guest experience through the following commitments:
TO OUR GUEST:
We genuinely care for our guest. We seek to know their needs and wants so we can provide them high quality food products and services at great value for money.
TO OUR EMPLOYEES:
We nurture an environment where people are respected and empowered to be their best. We create opportunities for personal and career growth so they may succeed and gain a sense of achievement and pride.
TO OUR SHAREHOLDERS:
We grow the business by increasing the size and value of the company and by achieving industry leading returns on investment.
TO OUR BUSINESS PARTNERS:
We are fair, professional and collaborative business partner.
TO OUR COMMUNITY:
We recognize our responsibility to contribute to nation building through job creation and by having a positive impact in our communities.
(How We Work Together)
All of our actions are centered towards enhancing the Shakey's experience and value for all our guest.
- We seek to know and understand our guests so we can serve them better.
- We engage our guests through creating positive relationships and making ourselves readily available in every way possible.
- We provide timely solutions and respond positively to great concerns.
PASSION FOR EXCELLENCE
We set high standards of performance by doing things better than others and better than expected.
- We set challenging and realistic goals, continuosly raising the bar.
- We invest the time and energy in seeking for new knowledge to improve ourselves and consistently exceed expectations.
- Takes full accountability for decisions, actions and outcome of one's work. Drives others to do the same.
We prepare our people to excercise good judgement. We are detail-oriented and disciplined in our thought processes.
- We see issues and problems as part of bigger picture.
- We ask the right questions to secure relevant information, identify key issues and recognize potential risk critical in decision-making.
- We are able to develop sound alternatives and contingencies.
We are bold, daring,and actively seeking opportunities for the benefit of the company.
- Seeks to understand and know the business and the brand to contribute to its success.
- Takes calculated risks to create more value for the business.
- Takes care of the business as if it is your own.
We are ethical, honest, and trustworthy.
- Keeps commitments, behaves in a consistent manner.
- We are transparent in all our business dealings. There is no conflict between our personal and professional interest.
- We "walk the talk" and serve as a role model to others.