terms and conditions
Welcome! You have arrived at SHAKEYSPIZZA.PH Website. The policies below are applicable to our Website.
ACCOUNT CREATION. By registering with this Site, you will have to provide your personal information and nominate a password. Your password should remain confidential. If you believe that your password has been compromised, please change your password immediately. You may also register thru Facebook or Gmail. Shakey’s reserves the right to suspend your registration if you breach these Terms and Conditions.
ORDER, ACCEPTANCE, AND CHANGES TO ORDERS. These Terms and Conditions shall apply to all orders of Shakey’s products to our Guests. All orders for our products shall be regarded to be an offer by our guest to purchase the products in accordance with these Terms:
Acceptance of Orders
It is Shakey’s entire discretion to accept order transactions from this website. Our receipt of the orders made is thru an on-screen message with a transaction number provided, or thru SMS and/or thru email with complete order details. Shakey’s reserves the right to decline the transaction without giving any reason.
- Minimum food purchase are as follows:
- P300 for online orders delivered to self (Order For Myself)
- P500 for online orders delivered to a different person (Send-A-Shakey’s For a Friend)
- For purchases amounting to PHP3000 and above, you will need to provide a scanned copy of valid ID and the first 6 and last 4 digit number of the credit card used. For security purposes, please mask your credit card number showing only the first 6 and last 4 digits.
- Order Confirmation email is an acknowledgement and record of our agreement to deliver the Products ordered and within the specified delivery time.
- Product availability and guest information will be done via phone call or email to offer a reasonable substitute (if needed) and/or confirm information.
- Ensure correct delivery address, email address and contact number when ordering to avoid any discrepancy or delivery delays.
- For orders paid using online payment system, confirmation of order is done upon verification of receipt of payment.
- If another person ordered Products on your behalf and using your account, you agree that such order shall be considered as your own, and shall be subject to these Terms.
Changes and Cancellation of Orders
- If you wish to change or cancel your order, please call Shakey’s delivery hotline 77 777, details of which will be included in the confirmatory e-mail sent to you upon placing your order.
- Please note that as promotions are only available for limited periods, any changes to your order may mean the promotions are no longer available.
- Change of orders or delivery time can be made no later than 5 minutes after receipt of the Order Confirmation Email.
- Changes to the order may also result to change of delivery time.
- Orders may be cancelled in full up to 5 minutes after receipt of the Order Confirmation Email. Refunds for cancellation are processed within 7-14 days however, may take 1 month to reflect on your credit card statement and account.
- Cancellations beyond 5 minutes after receipt of Order Confirmation Email will be charged in full and are not eligible for a refund.
- Online Delivery is available in Metro Manila and selected provincial areas only.
- As not all stores operate 24 hours, delivery time committed to guest may change if primary store catering to your delivery area is closed.
- Shakey’s reserved the right to suspend the If It’s Late, It’s Free policy during extreme weather conditions or events that will put the safety of our riders at risk.
- Stop the Clock policy: “Please note that the delivery time will stop as soon as our rider reaches the guard station or the lobby of the building.” This applies to deliveries to offices, hotels, residential buildings and hospitals only.
- Our delivery service covers most of the major cities in metro manila and some provincial areas. Our call center will notify you in case the delivery address is not within the trading area. In case payment has been settled prior to notification, your payment will be refunded within 7-14 business days.
PRICES AND PAYMENT
- Unless otherwise stated in writing, the prices quoted on this Website are inclusive of VAT and any other applicable taxes.
- You may refer to the site (by clicking the checkout button) to check the price of the Product/s you wish to order. Without prejudice to any inadvertent technical mistake (which will be charged to the customer), the price of the Product/s shall be as reflected on the site.
- The price for your order shall be deducted from your account at the time your order is placed.
- Prices may be changed at any time without further notice. We reserve the right to change the prices of our products at any time without further notice.
- You can pay by any of the methods listed in the checkout screen. Please make sure that if your order is placed using a credit or debit card, such card is valid on the date of dispatch of your order. We reserve the right to cancel your order at any stage.
- We accept the following forms of payment: Cash, Credit Card (VISA, JCB, Mastercard), Debit Card, AsiaPay and PayPal.
- Online Credit Card Payments will be validated before delivery and may be subject to additional online charges. For the protection of both credit card holders and Shakey’s against fraudulent use of credit, debit and charge cards, we reserve the right not to deliver if no credentials are presented.
- Some stores may differ in price such as NAIA Terminal 3, Campa John Hay Baguio, and Boracay. Price difference may be charged upon delivery.
Upon submission of your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary.
The SHAKEYSPIZZA.PH website operated and managed by International Family Foods Services, Inc. The site is maintained for your personal use, viewing, ordering and delivery food online. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions.
Using our Website
The SHAKEYSPIZZA.PH website is maintained for your personal use, viewing, ordering and delivery food online. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions.
DISCLAIMERS AND LIMITATION OF LIABILITY
By using this website and/or transmitting to it any Submission(s), you agree to indemnify the SHAKEYSPIZZA.PH, its officers, directors, parents, partners, employees, agents, distributors, affiliates, subsidiaries and their related companies for any and all claims, damages, losses and causes of action arising out of your breach or alleged breach of this agreement.
THE MATERIALS ON THIS SITE ARE TRANSMITTED AND DISTRIBUTED "AS IS, WHERE IS" AND APPEAR ON THE SITE WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE SHAKEYSPIZZA.PH MAKES NO WARRANTY AS TO THE QUALITY, ACCURACY, COMPLETENESS AND VALIDITY OF ANY MATERIALS ON THE website AND DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON THE website WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WHEN A MISTAKE IS NOTICED WE WILL CORRECT IT AS SOON AS POSSIBLE AND WILL NOTIFY CUSTOMERS WHO ARE AFFECTED. WHERE NECESSARY, AN ORDER MAY BE CANCELLED PRIOR TO SHIPPING THE PRODUCT. Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you.
ALL PRICES QUOTED ARE IN PHILIPPINE PESOS. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
The materials provided in this website are for entertainment, educational and promotional purposes only. User may not rely on any information and opinions expressed in it for any other purpose. Neither the SHAKEYSPIZZA.PH, nor its officers, directors, parents, partners, employees, agents, distributors, affiliates, subsidiaries and their related companies are responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on the SHAKEYSPIZZA.PH website.
Information on the website is subject to change without notice. The information should not be relied upon as a substitute for formal advice from the originating bodies or departments of the SHAKEYSPIZZA.PH and its partners. Visitors who rely on this information do so at their own risk.
Logos, Photographs & Intellectual Property
The names, images and logos identifying the SHAKEYSPIZZA.PH are proprietary marks of International Family Foods Services, Inc. The copying and use of the SHAKEYS PIZZA logo, any other SHAKEYSPIZZA.PH-related logos, photographic images or third party logos accessed via this website is not permitted without the prior approval of the International Family Foods, Inc. or the owner. Permission requests should be directed to the Webmaster. Tell us who you are, the organization you represent (if any), how and why you wish to use the logo. Please include your name, address, telephone number, fax number and email address.
Hyperlinking to us
You do not have to ask permission to link directly to pages hosted on this website. However, we do not permit use of our logos as promotional or hypertext objects. Please see the paragraph above on logos.
Hyperlinking by us
SHAKEYSPIZZA.PH is not responsible for the contents or the reliability of any linked websites and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. However, we do make every attempt to ensure that the hypertext links to other websites are relevant, appropriate, and accurate and provide useful additional information to the SHAKEYSPIZZA.PH own information or services. SHAKEYSPIZZA.PH site contains links to other sites. SHAKEYSPIZZA.PH is not responsible for the privacy practices or the content of such Web sites.
We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. However, we regularly review web links to ensure that sites can be accessed. If you have had difficulties accessing a site we would like to know. Please contact the Webmaster with details.
Virus and Spam Protection
SHAKEYSPIZZA.PH makes every effort to test and check material at all stages of production. It is always wise for the user to run an anti virus program on all material downloaded from the internet. SHAKEYSPIZZA.PH cannot accept any responsibility for any loss, including but not limited to indirect or consequential loss, disruption or damage to your data or computer system which may occur whilst using material from the SHAKEYSPIZZA.PH website.
Goods & Services
Any goods or services advertised for sale on this site do not constitute an offer which can be accepted by clicking on the relevant link.
The SHAKEYSPIZZA.PH website and the information contained herein does not constitute an offer or a solicitation of an offer for the purchase or sale of any securities.
The SHAKEYSPIZZA.PH may, in its sole discretion, terminate or suspend your access to all or part of the site, including, but not limited to, any bulletin boards on its site, for any reason, including without limitation, breach of this agreement. In the event this agreement is terminated, the restrictions regarding Materials appearing on the website, and the representations and warranties, indemnities and limitations of liabilities set forth in this agreement will survive any such termination.